Our Privacy Policy
Introduction
Eluxum Auction House (“we,” “us,” “our,” or “Eluxum”) respects your privacy and is committed to
protecting your personal information. This Privacy Policy explains how we collect, use, share, and
safeguard your information when you visit our website, participate in our auctions, or engage with
our services. By accessing our website or using our services, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
– Personal Information: Identifiable information such as name, address, email, phone number,
payment details, and identification numbers.
– Technical Information: Data including your IP address, browser type, operating system, and
other technical data about your device and browsing habits.
– Usage Data: Information on your interaction with our website, including pages visited, links
clicked, and time spent on the website.
2. How We Use Your Information
We use the information collected to:
– Facilitate auction participation, transactions, and bidding activities.
– Process payments and fulfil orders.
– Provide customer support and respond to your inquiries.
– Improve our website’s functionality, user experience, and security.
– Inform you of upcoming auctions, services, events, and promotional offers, if you have opted to
receive such communications.
3. Sharing Your Information
We may share your information with:
– Service Providers: Third-party providers who perform services on our behalf, such as payment processing, delivery, website hosting, and IT support.
– Legal Obligations: Authorities or other third parties to comply with legal requirements or to protect our rights and property.
– Auction Partners: When required, we may share bidder information with sellers, consignors, or affiliated auction houses involved in the auction.
We do not sell your personal information to third parties for marketing purposes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and tailor content to you. You can manage your cookie preferences in your browser settings, though this may impact your experience with our website.
5. Data Security
We take reasonable steps to protect your personal information from unauthorsed access, alteration, or disclosure. However, we cannot guarantee the complete security of your data when transmitted over the internet.
6. International Data Transfers
As we operate globally, your data may be transferred to, and processed in, countries outside of your country of residence. By using our services, you consent to the transfer of your data as described in this policy.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
– Access, correct, or delete your personal information.
– Object to or restrict certain data processing activities.
– Withdraw consent where we process your information based on your consent.
To exercise your rights, please contact us using the details provided below.
8. Retention of Information
We retain your information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Links to Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any linked websites.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or via email.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Eluxum Auction House Email: admin@eluxum.co
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By using our website, you acknowledge that you have read and agree to this Privacy Policy.